How to log in to Madrasati for distance learning
Students and parents get their Madrasati account details from Tawakkalna, then sign in at schools.madrasati.sa and join lessons from the Virtual Classrooms icon. The service is free.
Riyadh's schools have moved to distance learning this week on the Ministry of Education's instructions, so lessons run on Madrasati, the ministry's free e-learning platform. These are the steps the ministry gives for getting in and joining a class.
Find your account details
accounts are created automatically for every student registered in the Noor system, and parents get a text message when their child's account is ready. Open the Tawakkalna app (the student's or the parent's account), tap Education Services, then Madrasati platform information, to see the username and password.
Open the platform
go to schools.madrasati.sa, the address the ministry links to for the service.
Choose how you sign in
students and teachers sign in with their Microsoft account, as do kindergarten children. Parents and school administrators sign in through unified access or their Noor system account.
Forgot the password
use the password recovery option on the sign-in page. Once you are in with the details from Tawakkalna, the password can be reset.
Join the lesson
the student taps the Virtual Classrooms icon to attend, then Join.
Get help
the ministry's support line is 19996, by email at support@moe.gov.sa, or through Request Support on moe.gov.sa. The ministry lists its support hours as 7:30am to 2:30pm. The ministry's pages do not list the device or browser needed. Checked on 12 October 2026.
